frequently asked questions
Find your Daniel Richards sales Rep!
Starting January 1, 2025, if you are located in the SOUTHEAST, TOLA, the MID-ATLANTIC, or the MID-WEST, Daniel Richards has a sales rep who will help you place your orders.
Click here to find your Daniel Richards sales rep!
Browse our catalog
Click here to see our January 2025 catalog.
A note about zip code protection
We try to the best of our ability to protect our stores from local competition. To that end we check zip codes and distances between potential new accounts and existing customers. In general, we like to see at least a 3-mile distance between our wholesale customers. Please be advised, however, that we consider every application on a case by case basis and reserve the right to do business as we deem acceptable and fair. We appreciate your understanding.
What is the minimum order?
Our opening order minimum is $400; reorder minimum is $200. There is no minimum quantity per style.
What is the minimum acrylic tray order?
All of our acrylic trays are sold by the case. The Paddie trays and Buck trays are sold in cases of 12, and the Luxe (large trays) are sold in cases of 10. You can order cases of trays by themselves; you don't have to order pads if you just need trays.
Because we want you to be able to mix colors of trays, our lacquer trays are sold in pairs: min. two trays per size+color. If you order 10 luxe lacquer trays or 12 buck lacquer trays, your shipping charge will be discounted to $20.50; 12 small lacquer trays will ship for $17.00. Individual lacquer trays ship for $3.50 each ($7.00 per pair).
What if something is missing from my order?
Please email blackinkwholesale@gmail.com Please provide details and your order number.
What if I receive something that is damaged?
In the unlikely event something arrives damaged please take photos of the damaged items as well as the shipping carton, and email them to blackinkwholesale@gmail.com within 10 business days of receipt. Once we receive the information we will get in touch with you with instructions on how to proceed.
Can I use my own UPS or FED EX account for shipping?
Absolutely! You can provide this information when you register your online wholesale account. If you want to add it later on, please contact blackinkwholesale@gmail.com
What are your suggested retail prices?
We have found that most retailers comfortably charge between $40 and $45 per large pad, $30-$36 for the buck pads, and between $32 and $35 for the small pads. Generally speaking, the standard upcharge is 100% of wholesale.
How long will it take for my order to be processed?
Once you have paid for your order, we try to ship within 3-5 business days. Busy holiday seasons and inclement weather may affect these times.
What are the most popular letters?
Top-selling 10:
B C D J K L M R S T
also popular:
A F H P W
What is the best way to gift wrap the pads and trays?
We are big on presentation so we like to wrap the pads (with or without trays) in cello bags that we order from Paper Mart and tie them with beautiful ribbon.
Paper Mart Cello Bags
12x5x18 Bottom Gusset PP Basket Bags, Item No. 7562012
www.papermart.com 800.745.8800
Wholesale Ribbon: DSTEVENSLLC.COM
What envelopes do you recommend?
Our large Luxe Pad pages fold in half and fit perfectly in a #10 envelope and so do all of our buck pad sheets!
Our very favorite ones are Waste Not Paper's Open End and String-Tied envelopes. They measure 4.125 x 9.5 and come in a beautiful array of solid, luxe and shimmer colors.